Terrible

Tried to use this for the family Europe trip, but it didnt do anything I expected it to. Could not get boarding passes to load into the wallet app on the way to Europe, so I ended up having to print them. Checking in on the way back it wanted me to enter passport information for 3/4 passengers even though all the info was already there. So I used the web site to check in. Once checked in I went back to the app and it said it could not determine my eTicket number, and to refresh the page, so I did. Same error, so I killed the app and reloaded. Same error. I hit continue and it still says it cant give me boarding passes. What is the point of online checkin and app checkin if I cant use it to get boarding passes?

InfectedDread about British Airways, v5.16